An outage has affected a whole bunch of Sky broadband clients, with many reporting an lack of ability to entry the web.
The web site DownDetector, which tracks service points, says that the issues started at roughly 6:00am GMT. The problem seems to be affecting clients in Norwich, London, Nottingham, Bristol, Birmingham, and different areas.
It additionally seems to be affecting Now TV, with 75 per cent of DownDetector customers reporting points claiming to have issues with their server connection; one other fifth of DownDetector customers are experiencing basic issues with video streaming.
“We’re investigating a difficulty affecting some Sky Broadband and Discuss clients in Norfolk and Suffolk. We’re sorry for any inconvenience this can be inflicting”, a Sky spokesperson advised The Unbiased.
“Prospects might not be capable of get on-line or make/obtain calls. You’ll be able to hold updated on the My Sky App”, the official Sky Assist Group Twitter account shared, alongside a hyperlink to its standing checker.
Learn extra: Sky broadband offers and affords
One remark from a consumer on DownDetector stated {that a} “main output” within the space was affecting Sky and different suppliers. Apparently, service will resume as quickly as potential with an estimated time of two to 3 hours, but it surely could possibly be as much as 48 hours if the difficulty is extra severe.
Kaynak: briturkish.com