O2 down: 4G and information nonetheless not working as outage additionally hits GiffGaff and Tesco Cellular | The Impartial

O2’s web service is down, leaving prospects of the community unable to get on-line.

The issues imply these firms that share its community – equivalent to GiffGaff and Tesco Cellular – are additionally being hit by the issues.

Calls can nonetheless be made by prospects regardless of the actual fact 4G information connections are damaged, O2 mentioned, although some customers reported having so sign in any respect.

Affected telephones, which can be each single machine registered to the community, merely fail to indicate any type of information connection and won’t join even when turned off and again on or when different workarounds are tried, based on customers experiencing the issues.

Some customers additionally steered SMS messaging was not working, leaving them unable to ship texts.

“Our technical groups are investigating stories of points when utilizing information,” O2 wrote on its standing web page. ”Voice calls are working OK. Our technical groups are investigating. We apologise for any inconvenience. Updates shall be shared right here as quickly they’re out there.”

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That web page itself seemed to be having points, typically failing to load.

A device on the identical web page that permits customers to test if the outage is occurring of their space didn’t look like working, mentioning an error message saying that the system was having “technical issues” however that “engineers have been notified”.

The issues have been taking place throughout the UK, based on the web site Down Detector.

O2’s Twitter account spent the morning replying to customers who have been having points with information. The messages made clear they have been conscious of the problems, mentioned they have been being mounted, and apologised for any issues precipitated.